Peak Prep

Policies

Clear, student‑first terms so families know exactly what to expect.

Refunds

If it’s not a fit after your first 1:1, request a full refund within 24 hours of that session.

• Applies to new students only
• Not available after the second session
• Refunds issued to original payment method

Rescheduling & Cancellation

Please reschedule or cancel at least 24 hours before your session start time.

• Changes & cancellations via Calendly link
• Less than 24h notice may forfeit the session
• Late arrivals end at the scheduled time

Payments

All sessions are paid in advance via secure Stripe Checkout.

• You’ll be redirected to schedule after payment
• Prices are listed in USD unless otherwise noted
• Receipts are sent automatically by email

Privacy

We only use your contact information to respond to inquiries and manage bookings. We don’t sell or share personal data.

• Email and WhatsApp are used for service updates
• Payment details are processed by Stripe
• You can request deletion of your data at any time

Conduct

We keep sessions focused, respectful, and on time. Parents are welcome to review progress summaries.

• Bring required materials (practice tests, essays)
• Quiet, camera-on environment recommended
• No recording without prior consent

Questions about a policy?

We’re happy to clarify before you book.

Contact Book Now